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Group for default access.
Group of all administrators.
Group for statistics access.
All new state types (default: viewable).
All open state types (default: viewable).
All closed state types (default: not viewable).
All 'pending reminder' state types (default: viewable).
All 'pending auto *' state types (default: viewable).
All 'removed' state types (default: not viewable).
State type for merged tickets (default: not viewable).
Ticket is pending for agent reminder.
Ticket is pending for automatic close.
State for merged tickets.
system standard salutation (en)
system standard signature (en)
Follow-ups for closed tickets are possible. Ticket will be reopened.
Follow-ups for closed tickets are not possible. No new ticket will be created.
Follow-ups for closed tickets are not possible. A new ticket will be created.
Postmaster queue.