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Pending Time Set
Dynamic Field Updated
Ticket Created
Type Updated
Escalation Update Time In Effect
Escalation Update Time Stopped
Escalation First Response Time Stopped
Automatic Follow-Up Sent
Note Added
SMS Added
State Updated
Service Updated
Link Added
Ticket Merged
Forwarded Message
Removed User Subscription
Time Accounted
System Request.
Incoming Follow-Up
Automatic Reply Sent