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This setting shows the sorting attributes in all overview screen, not only in queue view.
This will allow the system to send text messages via SMS.
Ticket Close.
Ticket Compose Bounce Email.
Ticket Compose email Answer.
Ticket Forward Email.
Ticket FreeText.
Ticket History.
Ticket Lock.
Ticket Merge.
Ticket Move.
Ticket Note.
Ticket Notifications
Ticket Outbound Email.
Ticket Owner.
Ticket Pending.
Ticket Print.
Ticket Priority.
Ticket Queue Overview
Ticket Responsible.