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English Norwegian Bokmål
Escalation - Update Time Eskalering - oppdateringtidspunkt
Escalation - Solution Time Eskalering - løsningstid
Agent/Owner Saksbehandler/Eier
Created by Agent/Owner Opprettet av Saksbehandler/Eier
Evaluation by Evaluering av
Ticket/Article Accounted Time Sak/Innlegg Utgjort Tid
Ticket Create Time Sak Opprettelsestidspunkt
Ticket Close Time Sak Avsluttingstidspunkt
Accounted time by Agent Utgjort tid av Saksbehandler
Total Time Total Tid
Ticket Average Saksgjennomsnitt
Ticket Min Time Sak Min Tid
Ticket Max Time Sak Max Tid
Number of Tickets Antall Saker
Article Average Innlegg Gjennomsnitt
Article Min Time Innlegg Min Tid
Article Max Time Innlegg Max Tid
Number of Articles Antall Innlegg
Attributes to be printed Attributter som skal printes
Sort sequence Sorteringssekvens