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Defines whether to index archived tickets for fulltext searches.
Delete expired ticket draft entries.
Delete expired upload cache hourly.
Delivers extended debugging information in the frontend in case any AJAX errors occur, if enabled.
Detached
Determines if a button to delete a link should be displayed next to each link in each zoom mask.
Determines the next possible ticket states, for process tickets in the customer interface.
Disable HTTP header "Content-Security-Policy" to allow loading of external script contents. Disabling this HTTP header can be a security issue! Only disable it, if you know what you are doing!
Disable autocomplete in the login screen.
Disable cloud services
Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be enabled).
Disables the redirection to the last screen overview / dashboard after a ticket is closed.
Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If not enabled, the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If enabled, it also disables the GenericAgent, PackageManager and SQL Box.
Display communication log entries.
Displays the number of all tickets with the same CustomerID as current ticket in the ticket zoom view.
Dutch
Dynamic fields limit per page for Dynamic Fields Overview.
Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.
Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.
Dynamic fields shown in the email outbound screen of the agent interface.