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English Malay
Ticket Priority.
Ticket Responsible.
Ticket Watcher
Ticket Zoom
Ticket Zoom.
Ticket limit per page for Ticket Overview "Medium".
Ticket limit per page for Ticket Overview "Preview".
Ticket limit per page for Ticket Overview "Small".
Ticket split dialog.
To accept login information, such as an EULA or license.
To view HTML attachments.
Toolbar Item for a shortcut. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Transport selection for appointment notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Transport selection for ticket notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Triggers add or update of automatic calendar appointments based on certain ticket times.
Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.
Tweak the system as you wish.
Type of daemon log rotation to use: Choose 'OTRS' to let OTRS system to handle the file rotation, or choose 'External' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.
Update time
Upload your PGP key.