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English Macedonian
Resend Ticket Email.
Resent email to "%s".
Resets and unlocks the owner of a ticket if it was moved to another queue.
Resource Overview (OTRS Business Solution™)
Responsible Tickets
Responsible Tickets.
Restores a ticket from the archive (only if the event is a state change to any open available state).
Retains all services in listings even if they are children of invalid elements.
Right
Roles ↔ Groups
Romanian
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
Running Process Tickets
Runs an initial wildcard search of the existing customer company when accessing the AdminCustomerCompany module.
Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.
Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.
Russian
SMS
SMS (Short Message Service)
Sample command output