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Required permissions to use the email resend screen in the agent interface.
Required permissions to use the ticket bounce screen in the agent interface.
Required permissions to use the ticket compose screen in the agent interface.
Required permissions to use the ticket forward screen in the agent interface.
Required permissions to use the ticket free text screen in the agent interface.
Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket note screen in the agent interface.
Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket phone inbound screen in the agent interface.
Required permissions to use the ticket phone outbound screen in the agent interface.
Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.
Required permissions to use the ticket responsible screen in the agent interface.
Resend Ticket Email.
Resent email to "%s".
Resets and unlocks the owner of a ticket if it was moved to another queue.
Resource Overview (OTRS Business Solution™)
Responsible Tickets
Responsible Tickets.
Restores a ticket from the archive (only if the event is a state change to any open available state).