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English Macedonian
Module to grant access to the agent responsible of a ticket.
Module to grant access to the creator of a ticket.
Module to grant access to the owner of a ticket.
Module to grant access to the watcher agents of a ticket.
Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).
Module to use database filter storage.
Module used to detect if attachments are present.
Multiselect
My Services
My Tickets.
Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.
Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.
NameX
New Window
New process ticket
News about OTRS.
Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.
Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.
None
Norwegian