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Select the role:group permissions.
If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).
Toggle %s permission for all
Permissions to add notes to tickets in this group/queue.
Permissions to change the owner of tickets in this group/queue.
Manage Agent-Role Relations
Add Agent
Filter for Agents
Filter for agents
Manage Role-Agent Relations
Edit SLA
Filter for SLAs
Please write only numbers!
SMIME support is disabled
To be able to use SMIME in OTRS, you have to enable it first.
Enable SMIME support
Faulty SMIME configuration
SMIME support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.
Check SMIME configuration
Filter for Certificates