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Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).
Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).
User Profile Naudotojo profilis
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Users, Groups & Roles
Uses richtext for viewing and editing ticket notification.
Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.
Vietnam
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View performance benchmark results. Peržiūrėti našumo rodiklių rezultatus.
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When agent creates a ticket, whether or not the ticket is automatically locked to the agent.