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Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.
Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.
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Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.
Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.
Allows generic agent to execute custom command line scripts.
Allows generic agent to execute custom modules.
Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.
Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module. 유효한 티켓 번호를 검색하여 전자 메일이 기존 티켓의 후속 조치인지 확인합니다.
Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".