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Go to updating instructions
Package installation requires a patch level update of OTRS.
Package update requires a patch level update of OTRS.
You will receive updates for all other relevant OTRS issues.
How can I do a patch level update if I don’t have a contract?
Please find all relevant information within the updating instructions at %s.
In case you would have further questions we would be glad to answer them.
Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.
Features for %s customers only
With %s, you can benefit from the following optional features. Please make contact with %s if you need more information.
Filter for PostMaster Filters
Filter for PostMaster filters
You can also use named captures %s and use the names in the 'Set' action %s (e.g. Regexp: %s, Set action: %s). A matched EMAILADDRESS has the name '%s'.
This priority is present in a SysConfig setting, confirmation for updating settings to point to the new priority is needed!
This priority is used in the following config settings:
Filter for processes
Ready2Adopt Processes
Here you can activate Ready2Adopt processes showcasing our best practices. Please note that some additional configuration may be required.
Would you like to benefit from processes created by experts? Upgrade to %s to import some sophisticated Ready2Adopt processes.