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To accept login information, such as an EULA or license.
Toggles display of OTRS FeatureAddons list in PackageManager.
Toolbar Item for a shortcut. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Transport selection for appointment notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Transport selection for ticket notifications. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Triggers add or update of automatic calendar appointments based on certain ticket times.
Triggers ticket escalation events and notification events for escalation.
Turns on the remote ip address check. It should not be enabled if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.
Type of daemon log rotation to use: Choose 'OTRS' to let OTRS system to handle the file rotation, or choose 'External' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.
Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).
Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).
Whether or not to collect meta information from articles using filters configured in Ticket::Frontend::ZoomCollectMetaFilters.
Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.