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If your account is marked as trusted, the X-OTRS headers already existing at arrival time (for priority etc.) will be kept and used, for example in PostMaster filters.
Outgoing email can be configured via the Sendmail* settings in %s.
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
This field is required and must have less than 4000 characters.
Use comma or semicolon to separate email addresses.
Downgrade to ((OTRS)) Community Edition
%s makes contact regularly with cloud.otrs.com to check on available updates and the validity of the underlying contract.
Unauthorized Usage Detected
This system uses the %s without a proper license! Please make contact with %s to renew or activate your contract!
You can either reinstall your current version or perform an update with the buttons below (update recommended).
An update for your %s is available! Please update at your earliest!
Your ((OTRS)) Community Edition is the base for all future actions. Please register first before you continue with the upgrade process of %s!
Before you can benefit from %s, please contact %s to get your %s contract.
Please visit our customer portal and file a request.
Everything else will be done as part of your contract.
You will receive updates about relevant security issues.
You will receive updates for all other relevant OTRS issues
You are about to downgrade to ((OTRS)) Community Edition and will lose the following features and all data related to these: