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Module to grant access to the agent responsible of a ticket.
Module to grant access to the creator of a ticket.
Module to grant access to the owner of a ticket.
Module to grant access to the watcher agents of a ticket.
Module used to detect if attachments are present.
Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.
NameX
News about OTRS.
Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.
No public key found. チケットデータがありません
No valid OpenPGP data found. チケットデータがありません
Number of tickets to be displayed in each page.
OTRS doesn't support recurring Appointments without end date or number of iterations. During import process, it might happen that ICS file contains such Appointments. Instead, system creates all Appointments in the past, plus Appointments for the next N months (120 months/10 years by default).
Optional queue limitation for the CreatorCheck permission module. If set, permission is only granted for tickets in the specified queues.
Optional queue limitation for the InvolvedCheck permission module. If set, permission is only granted for tickets in the specified queues.
Optional queue limitation for the OwnerCheck permission module. If set, permission is only granted for tickets in the specified queues.
Optional queue limitation for the ResponsibleCheck permission module. If set, permission is only granted for tickets in the specified queues.
Other Customers
Out of Office users.
Package event module file a scheduler task for update registration.