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English Japanese
Dynamic fields options shown in the ticket message screen of the customer interface. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###DynamicField.
Dynamic fields options shown in the ticket reply section in the ticket zoom screen of the customer interface.
Dynamic fields shown in the ticket medium format overview screen of the agent interface.
Dynamic fields shown in the ticket overview screen of the customer interface.
Dynamic fields shown in the ticket owner screen of the agent interface.
Dynamic fields shown in the ticket pending screen of the agent interface.
Dynamic fields shown in the ticket phone inbound screen of the agent interface.
Dynamic fields shown in the ticket phone outbound screen of the agent interface.
Dynamic fields shown in the ticket phone screen of the agent interface.
Dynamic fields shown in the ticket print screen of the customer interface.
Dynamic fields shown in the ticket search overview results screen of the customer interface.
Dynamic fields shown in the ticket search screen of the customer interface.
Dynamic fields shown in the ticket zoom screen of the customer interface.
Enable highlighting queues based on ticket age.
Enable keep-alive connection header for SOAP responses.
Enable this if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.
Enables or disables the caching for templates. WARNING: Do NOT disable template caching for production environments for it will cause a massive performance drop! This setting should only be disabled for debugging reasons!
Enables or disables the debug mode over frontend interface.
Enables the minimal ticket counter size (if "Date" was selected as TicketNumberGenerator).
Enables ticket type feature.