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Sender type for new tickets from the customer inteface.
Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).
Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.
Sends customer notifications just to the mapped customer.
Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).
Sends the notifications which are configured in the admin interface under "Ticket Notifications".
Sent "%s" notification to "%s" via "%s".
Sent auto follow-up to "%s".
Sent auto reject to "%s".
Sent auto reply to "%s".
Sent email to "%s".
Sent email to customer.
Sent notification to "%s".
Service view
ServiceView
Set sender email addresses for this system.
Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.
Set the limit of tickets that will be executed on a single genericagent job execution.
Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.
Set the minimum log level. If you select 'error', just errors are logged. With 'debug' you get all logging messages. The order of log levels is: 'debug', 'info', 'notice' and 'error'.