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English Italian
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Sum Somma
week settimana
quarter trimestre
half-year semestre
State Type Tipo di stato
Created Priority Priorità creata
Created State Stato ticket
Create Time Tempo di Creazione
Close Time Tempo di Chiusura
Escalation Escalation
Agent/Owner Agente/Proprietario
Created by Agent/Owner Creato da Agente/Proprietario
Evaluation by Valutato da
Ticket/Article Accounted Time Ticket/Tempo allocato
Ticket Create Time Istante di creazione Ticket
Ticket Close Time Istante di chiusura Ticket
Total Time Tempo totale
Ticket Average Media Ticket
Ticket Min Time Max Tempo Ticket