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If enabled, users that haven't selected a time zone yet will be notified to do so. Note: Notification will not be shown if (1) user has not yet selected a time zone and (2) OTRSTimeZone and UserDefaultTimeZone do match and (3) are not set to UTC.
If no SendmailNotificationEnvelopeFrom is specified, this setting makes it possible to use the email's from address instead of an empty envelope sender (required in certain mail server configurations).
If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty (unless SendmailNotificationEnvelopeFrom::FallbackToEmailFrom is set).
If this option is enabled, tickets created via the web interface, via Customers or Agents, will receive an autoresponse if configured. If this option is not enabled, no autoresponses will be sent.
If this setting is enabled, it is possible to install packages which are not verified by OTRS Group. These packages could threaten your whole system!
If this setting is enabled, local modifications will not be highlighted as errors in the package manager and support data collector.
If you're going to be out of office, you may wish to let other users know by setting the exact dates of your absence.
Ignore system sender article types (e. g. auto responses or email notifications) to be flagged as 'Unread Article' in AgentTicketZoom or expanded automatically in Large view screens.
Import appointments screen.
Indicates if a bounce e-mail should always be treated as normal follow-up.
Inline
Internal communication channel.
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Korean
Last Screen Overview
LastnameFirstname
Link customer users to customers.
Link customer users to groups.
Link customer users to services.
Link customers to groups.