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Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).
Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).
Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be enabled).
Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be enabled).
Sets the time zone being used internally by OTRS to e. g. store dates and times in the database. WARNING: This setting must not be changed once set and tickets or any other data containing date/time have been created.
Sets the time zone that will be assigned to newly created users and will be used for users that haven't yet set a time zone. This is the time zone being used as default to convert date and time between the OTRS time zone and the user's time zone.
Sets the timeout (in seconds) for http/ftp downloads. Menetapkan batas waktu (dalam detik) untuk download http / ftp.
Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout". Menetapkan batas waktu (dalam detik) untuk download paket. Menimpa "Web UserAgent :: Timeout".
Shared Secret Berbagi rahasia
Show a responsible selection in phone and email tickets in the agent interface. Tampilkan pilihan yang bertanggung jawab di telepon dan email tiket di antarmuka agen.
Show article as rich text even if rich text writing is disabled. Tampilkan artikel sebagai teks kaya bahkan jika menulis teks kaya dinonaktifkan.
Show command line output.
Show queues even when only locked tickets are in. Tampilkan antrian bahkan ketika tiket hanya terkunci dalam.
Show the current owner in the customer interface. Tampilkan pemilik saat ini di antarmuka pelanggan.
Show the current queue in the customer interface. Tampilkan antrian saat ini di antarmuka pelanggan.
Show the history for this ticket Tampilkan sejarah untuk tiket ini
Show the ticket history Tunjukan riwayat tiket
Shows a count of attachments in the ticket zoom, if the article has attachments.
Shows a link in the menu for creating a calendar appointment linked to the ticket directly from the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.
Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. Menunjukkan link dalam menu untuk berlangganan / berhenti berlangganan dari tiket dalam tampilan zoom tiket dari antarmuka agen. kontrol akses tambahan untuk menampilkan atau tidak menampilkan link ini dapat dilakukan dengan menggunakan Key "Group" dan konten seperti "rw:group1;move_into:group2". Cluster item menu yang digunakan untuk Key "ClusterName" dan untuk Konten nama apapun yang ingin Anda lihat di UI.Menggunakan "ClusterPriority" untuk mengkonfigurasi urutan cluster tertentu dalam toolbar.