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Small Sitno
Stat# Statistika br.
States Status
Status view Pregled statusa
Stores cookies after the browser has been closed. Čuva kolačiće nakon zatvaranja pretraživača.
Theme Tema
Ticket overview Pregled kartice
Unlocked ticket. kartica otključana.
Up Gore
Upcoming Events Predstojeći događaji
Update Ticket "Seen" flag if every article got seen or a new Article got created. Ažuriraj o?naku viđenih kartice ako su svi pregledani ili je kreiran novi članak.
Updates the ticket escalation index after a ticket attribute got updated. Ažuriraj indeks eskalacije kartice posle ažuriranja atributa kartice.
Updates the ticket index accelerator. Ažuriraj akcelerator indeksa kartice.
User Profile Korisnički profil
View performance benchmark results. Pregled rezultata provere performansi.
Watched Tickets Pregledane kartice
When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents. Kada su kartice spojeni, korisnik može biti informiran E-poštom postavljanjem polje za potvrdu "Obavijesti pošiljaoca". U prostoru za tekst, možete definirati unaprijed formatirani tekst koji kasnije biti modificiran od strane zaposlenika.
Your email with ticket number "<OTRS_TICKET>" is merged to "<OTRS_MERGE_TO_TICKET>". Vaša poruka E-pošte sa brojem kartice "<OTRS_TICKET>" je objedinjena sa karticom "<OTRS_MERGE_TO_TICKET>"!
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