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Ticket new note notification
Ticket queue update notification
You will receive a notification if a ticket is moved into one of your "My Queues".
Ticket pending reminder notification (locked)
Ticket pending reminder notification (unlocked)
Ticket escalation notification
Ticket escalation warning notification
Ticket service update notification
You will receive a notification if a ticket's service is changed to one of your "My Services".
Appointment reminder notification
You will receive a notification each time a reminder time is reached for one of your appointments.
Ticket email delivery failure notification
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