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English Hindi
Removes old ticket number counters (each 10 minutes).
Removes the ticket watcher information when a ticket is archived.
Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.
Reports
Reports (OTRS Business Solution™)
Reprocess mails from spool directory that could not be imported in the first place.
Required permissions to use the email outbound screen in the agent interface.
Required permissions to use the email resend screen in the agent interface.
Required permissions to use the ticket phone inbound screen in the agent interface.
Resend Ticket Email.
Resent email to "%s".
Resource Overview (OTRS Business Solution™)
Responsible Tickets
Responsible Tickets.
Restores a ticket from the archive (only if the event is a state change to any open available state).
Retains all services in listings even if they are children of invalid elements.
Right
Roles ↔ Groups
Romanian
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").