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English Hindi
Process Management Activity Dialog GUI
Process Management Activity GUI
Process Management Path GUI
Process Management Transition Action GUI
Process Management Transition GUI
Process Ticket.
Process pending tickets.
ProcessID
Processes & Automation
Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).
Provides a matrix overview of the tickets per state per queue
Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.
Public Calendar
Public calendar.
Queues ↔ Auto Responses
Rebuild the ticket index for AgentTicketQueue.
Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.
Registers a log module, that can be used to log communication related information.
Removes old generic interface debug log entries created before the specified amount of days.
Removes old system configuration deployments (Sunday mornings).