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English Hindi
Executes a custom command or module. Note: if module is used, function is required.
Executes follow-up checks on In-Reply-To or References headers for mails that don't have a ticket number in the subject.
Executes follow-up checks on OTRS Header 'X-OTRS-Bounce'.
Executes follow-up checks on attachment contents for mails that don't have a ticket number in the subject.
Executes follow-up checks on email body for mails that don't have a ticket number in the subject.
Executes follow-up checks on the raw source email for mails that don't have a ticket number in the subject.
External
External Link
Fetch emails via fetchmail (using SSL).
Fetch emails via fetchmail.
Fetch incoming emails from configured mail accounts.
File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Templates/Standard/AgentInfo.tt.
Filter for debugging ACLs. Note: More ticket attributes can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
Filter for debugging Transitions. Note: More filters can be added in the format <OTRS_TICKET_Attribute> e.g. <OTRS_TICKET_Priority>.
Finnish
First Christmas Day
First Queue
First response time
FirstLock
FirstResponse