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Defines the default queue for new tickets in the agent interface.
Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.
Defines the default shown ticket search attribute for ticket search screen (AllTickets/ArchivedTickets/NotArchivedTickets).
Defines the default shown ticket search attribute for ticket search screen. Example: "Key" must have the name of the Dynamic Field in this case 'X', "Content" must have the value of the Dynamic Field depending on the Dynamic Field type, Text: 'a text', Dropdown: '1', Date/Time: 'Search_DynamicField_XTimeSlotStartYear=1974; Search_DynamicField_XTimeSlotStartMonth=01; Search_DynamicField_XTimeSlotStartDay=26; Search_DynamicField_XTimeSlotStartHour=00; Search_DynamicField_XTimeSlotStartMinute=00; Search_DynamicField_XTimeSlotStartSecond=00; Search_DynamicField_XTimeSlotStopYear=2013; Search_DynamicField_XTimeSlotStopMonth=01; Search_DynamicField_XTimeSlotStopDay=26; Search_DynamicField_XTimeSlotStopHour=23; Search_DynamicField_XTimeSlotStopMinute=59; Search_DynamicField_XTimeSlotStopSecond=59;' and or 'Search_DynamicField_XTimePointFormat=week; Search_DynamicField_XTimePointStart=Before; Search_DynamicField_XTimePointValue=7';.
Defines the default sort criteria for all queues displayed in the queue view.
Defines the default sort criteria for all services displayed in the service view.
Defines the default sort order for all services in the service view, after priority sort.
Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.
Defines the default the number of seconds (from current time) to re-schedule a generic interface failed task.
Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.
Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.
Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.
Defines the default ticket type for new customer tickets in the customer interface.
Defines the default ticket type.
Defines the default visibility of the article to customer for this operation.
Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.
Defines the dynamic fields that are used for displaying on calendar events.
Defines the event object types that will be handled via AdminAppointmentNotificationEvent.
Defines the fall-back path to open fetchmail binary. Note: The name of the binary needs to be 'fetchmail', if it is different please use a symbolic link.
Defines the format of responses in the ticket compose screen of the agent interface ([% Data.OrigFrom | html %] is From 1:1, [% Data.OrigFromName | html %] is only realname of From).