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English Hindi
State Historic
State Type Historic
Historic Time Range
Last Changed
Solution Average
Solution Min Time
Solution Max Time
Solution Average (affected by escalation configuration)
Solution Min Time (affected by escalation configuration)
Solution Max Time (affected by escalation configuration)
Solution Working Time Average (affected by escalation configuration)
Solution Min Working Time (affected by escalation configuration)
Solution Max Working Time (affected by escalation configuration)
First Response Average (affected by escalation configuration)
First Response Min Time (affected by escalation configuration)
First Response Max Time (affected by escalation configuration)
First Response Working Time Average (affected by escalation configuration)
First Response Min Working Time (affected by escalation configuration)
First Response Max Working Time (affected by escalation configuration)
Number of Tickets (affected by escalation configuration)