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Responsible invalid.
State invalid.
For all pending* states.
Add Article
Create an Article
Inform agents
Inform involved agents
Here you can select additional agents which should receive a notification regarding the new article.
Text will also be received by
Setting a template will overwrite any text or attachment.
Bounce %s%s%s
Invalid ticket identifier!
Execute Bulk Action
Compose Answer for %s%s%s
This address is registered as system address and cannot be used: %s
Select one or more recipients from the customer user address book.
Customer user address book
Please remove this entry and enter a new one with the correct value.
Change Customer of %s%s%s
Example Template