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English Hebrew
Use new type of select and autocomplete fields in agent interface, where applicable (InputFields).
Use new type of select and autocomplete fields in customer interface, where applicable (InputFields).
User Profile פרופיל משתמש
UserFirstname שם פרטי של משתמש
UserLastname שם משפחה של משתמש
Users, Groups & Roles
Uses richtext for viewing and editing ticket notification.
Uses richtext for viewing and editing: articles, salutations, signatures, standard templates, auto responses and notifications.
Vietnam
View all attachments of the current ticket
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Watched Tickets פניות במעקב
Watched Tickets.
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Web Services
Web View
When agent creates a ticket, whether or not the ticket is automatically locked to the agent.