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Module to use database filter storage.
Module used to detect if attachments are present.
My Services
My Tickets.
Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.
Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.
NameX
New Window
News about OTRS releases!
News about OTRS.
Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.
Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.
None
Norwegian
Notification Settings
Notified about response time escalation.
Notified about solution time escalation.
Notified about update time escalation.
Number of lines (per ticket) that are shown by the search utility in the agent interface.
Number of tickets to be displayed in each page of a search result in the agent interface.