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English Galician
A template is a default text which helps your agents to write faster tickets, answers or forwards. Un modelo é un texto predeterminado que axuda os axentes a escribiren tíckets, respostas ou encamiñamentos máis rápidos.
Don't forget to add new templates to queues. Non esqueza de engadir novos modelos as colas
Attachments Anexos
Delete this entry Borre esta entrada
Do you really want to delete this template?
A standard template with this name already exists! Un modelo estandard con este nome xa existe!
Template Modelo
To get the first 20 characters of the subject of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
To get the first 5 lines of the body of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
To get the first 20 characters of the subject of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
To get the first 5 lines of the body of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.
Create type templates only supports this smart tags Cree modelos tipo só soportados por estos smart tags
Example template Modelo exemplo
The current ticket state is O estado do tícket actual é
Your email address is O seu enderezo de correo electrónico é
Manage Template-Attachment Relations
Toggle active for all Alternar activo para todos
Link %s to selected %s Ligue %s cos seleccionados %s
Type Management Xestión de tipos
Add Type Engadir un tipo