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English Galician
Please note that changing this transition action will affect the following processes Por favor fíxese en que cambiar esta acción de transición afectará os procesos seguintes
Transition Action Acción Transición
Transition Action Name Nome Acción Transición
Transition Action Module Módulo Acción Transición
Config Parameters Parámetros Configurables
Add a new Parameter Engada un novo Parámetro
Remove this Parameter Elimine este Parámetro
Queue Management
Add Queue Engadir unha fila
Edit Queue Edite Cola
Filter for Queues Filtro para Colas
Filter for queues
A queue with this name already exists! Unha cola con este nome xa existe!
This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!
Sub-queue of Sub-fila de
Unlock timeout Desbloquear o tempo de espera
0 = no unlock 0 = no desbloqueo
hours horas
Only business hours are counted. Só se contan as horas laborábeis.
If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents. Se un axente bloquea un ticket e non o pecha antes de que o desbloqueo do tempo de espera pasara, o ticket abrirase e volverase dispoñible para outros axentes.