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Feature not Available
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Dialog
This is the default public interface of OTRS! There was no action parameter given.
You could install a custom public module (via the package manager), for example the FAQ module, which has a public interface.
Result formats
The selected time periods in the statistic are time zone neutral.
Create summation row
Generate an additional row containing sums for all data rows.
Create summation column
Generate an additional column containing sums for all data columns.
Cache results
Stores statistics result data in a cache to be used in subsequent views with the same configuration (requires at least one selected time field).
Please note that enabling the dashboard widget will activate caching for this statistic in the dashboard.