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English Galician
Picture Upload
Picture upload module.
Plugin search
Plugin search module for autocomplete.
Polish
Portuguese
Portuguese (Brasil)
Process Ticket.
Process pending tickets.
Processes & Automation
Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).
Provides a matrix overview of the tickets per state per queue
Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.
Public Calendar
Public calendar.
Queues ↔ Auto Responses
Rebuild the ticket index for AgentTicketQueue.
Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.
Registers a log module, that can be used to log communication related information.
Removes old generic interface debug log entries created before the specified amount of days.