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Communication
Communication & Notifications
Communication Log GUI
Communication log limit per page for Communication Log Overview.
CommunicationLog Overview Limit
Company Tickets.
Compat module for AgentZoom to AgentTicketZoom.
Complex
Configure any additional readonly mirror databases that you want to use.
Configure sending of support data to OTRS Group for improved support.
Configure which screen should be shown after a new ticket has been created.
Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".
Controls if CustomerID is automatically copied from the sender address for unknown customers.
Controls if CustomerID is read-only in the agent interface.
Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.
Create New process ticket.
Create Ticket
Create a new calendar appointment linked to this ticket
Create and manage appointment notifications.
Create and manage calendars.