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English French (Canada)
Module to grant access to any agent that has been involved in a ticket in the past (based on ticket history entries).
Module to grant access to the agent responsible of a ticket.
Module to grant access to the creator of a ticket.
Module to grant access to the owner of a ticket.
Module to grant access to the watcher agents of a ticket.
Module used to detect if attachments are present.
My Tickets.
Name of custom service. The custom service is a service selection of your preferred services and can be selected in the preferences settings.
New Window
New process ticket
News about OTRS.
No public key found. Aucune donnée relative à la demande n'a été trouvée.
No valid OpenPGP data found. Aucune donnée relative à la demande n'a été trouvée.
None
Norwegian
Notified about response time escalation.
Notified about solution time escalation.
Notified about update time escalation.
Number of tickets to be displayed in each page.
OTRS Group Services