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Maximum length (in characters) of the dynamic field in the article of the ticket zoom view.
Maximum length (in characters) of the dynamic field in the sidebar of the ticket zoom view.
Maximum number of active calendars in overview screens. Please note that large number of active calendars can have a performance impact on your server by making too much simultaneous calls.
Maximum number of tickets to be displayed in the result of this operation.
Merge this ticket and all articles into another ticket
Merged Ticket (%s/%s) to (%s/%s).
Merged Ticket <OTRS_TICKET> to <OTRS_MERGE_TO_TICKET>.
Minute
Module to check if a incoming e-mail message is bounce.
Module to check if arrived emails should be marked as internal (because of original forwarded internal email). IsVisibleForCustomer and SenderType define the values for the arrived email/article.
Module to check the group permissions for customer access to tickets.
Module to check the group permissions for the access to tickets.
Module to define the email security options to use (PGP or S/MIME).
Module to encrypt composed messages (PGP or S/MIME).
Module to fetch customer users SMIME certificates of incoming messages.
Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => '(.+?)@.+?', and use () as [***] in Set =>.
Module to filter encrypted bodies of incoming messages.
Module to grant access if the CustomerID of the customer has necessary group permissions.
Module to grant access if the CustomerID of the ticket matches the CustomerID of the customer.
Module to grant access if the CustomerUserID of the ticket matches the CustomerUserID of the customer.