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Remove regex
These filters can be used to transform keys using regular expressions.
The data structure will be traversed recursively and all configured regexes will be applied to all keys.
Use cases are e.g. removing key prefixes that are undesired or correcting keys that are invalid as XML element names.
Example 1: Search = '^jira:' / Replace = '' turns 'jira:element' into 'element'.
Example 2: Search = '^' / Replace = '_' turns '16x16' into '_16x16'.
Example 3: Search = '^(?<number>\\d+) (?<text>.+?)\\$' / Replace = '_\\$+{text}_\\$+{number}' turns '16 elementname' into '_elementname_16'.
For information about regular expressions in Perl please see here:
Perl regular expressions tutorial
If modifiers are desired they have to be specified within the regexes themselves.
Regular expressions defined here will be applied before the XSLT mapping.
Regular expressions defined here will be applied after the XSLT mapping.
Route mapping for Operation
Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).
Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.
This configuration defines if incoming connections should get closed or kept alive.
Additional response headers
Add response header
URI to indicate specific location for accessing a web service.
e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)