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Limit the search to tickets with same Customer ID (%s).
Open / Close ticket action menu
Save Chat Into New Phone Ticket
Chat protocol
The chat will be appended as a separate article.
Phone Call for %s%s%s
View Email Plain Text for %s%s%s
Create New Process Ticket
Enroll Ticket into a Process
Customer ID (complex search)
(e. g. 234*)
Customer ID (exact match)
Assigned to Customer User Login (complex search)
(e. g. U51*)
Assigned to Customer User Login (exact match)
Accessible to Customer User Login (exact match)
Please set this to value before end date.
Please set this to value after start date.
Ticket Last Change Time (before/after)
Ticket Last Change Time (between)