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English French
pending auto close+ en attente de fermeture automatique (+)
pending auto close- en attente de fermeture automatique (-)
Standard Salutation. Salutation standard
possible possible
reject rejeté
auto reply réponse automatique
auto reject rejet automatique
auto follow up suivi automatique
auto reply/new ticket réponse auto/nouveau ticket
auto remove suppression automatique
1 very low 1 très bas
2 low 2 bas
3 normal 3 normal
4 high 4 important
5 very high 5 très important
unlock déverrouiller
lock verrouiller
agent opérateur
system système
customer client