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Customer Information Center.
Customer Ticket Print Module.
Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.
Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.
Customer preferences.
Customer ticket overview
Customer ticket search.
Customer ticket zoom
CustomerID search
Customizable stop words for fulltext index. These words will be removed from the search index.
Czech
Danish
Default (Slim)
Default ProcessManagement entity prefixes for entity IDs that are automatically generated.
Default agent name
Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".
Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".
Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.
Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.
Default loop protection module.