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Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".
Controls how to display the ticket history entries as readable values.
Controls if CustomerID is automatically copied from the sender address for unknown customers.
Controls if CustomerID is read-only in the agent interface.
Controls if the admin is allowed to make changes to the database via AdminSelectBox.
Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.
Controls if the ticket and article seen flags are removed when a ticket is archived.
Converts HTML mails into text messages.
Create New process ticket.
Create Ticket
Create new email ticket and send this out (outbound).
Create new email ticket.
Create new phone ticket (inbound).
Create new phone ticket.
Create new process ticket.
Created ticket [%s] in "%s" with priority "%s" and state "%s".
Croatian
Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).
Customer IDs
Customer Information Center Search.