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Schedule minutes
Schedule hours
Schedule days
Automatic execution values are in the system timezone.
Currently this generic agent job will not run automatically.
To enable automatic execution select at least one value from minutes, hours and days!
Event Triggers
List of all configured events
Delete this event
Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
Do you really want to delete this event trigger?
Add Event Trigger
To add a new event select the event object and event name
Select Tickets
Customer user ID
Fulltext-search in article (e. g. "Mar*in" or "Baue*").
Ticket lock
Add dynamic field
Create times