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Tweak the system as you wish.
Type of daemon log rotation to use: Choose 'OTRS' to let OTRS system to handle the file rotation, or choose 'External' to use a 3rd party rotation mechanism (i.e. logrotate). Note: External rotation mechanism requires its own and independent configuration.
Update time
Upload your PGP key.
Upload your S/MIME certificate.
Users, Groups & Roles
View all attachments of the current ticket
When agent creates a ticket, whether or not the ticket is automatically locked to the agent.
Whether to force redirect all requests from http to https protocol. Please check that your web server is configured correctly for https protocol before enable this option.
bounce
compose
forward
pending
responsible
stats