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Required permissions to use the email resend screen in the agent interface.
Resend Ticket Email.
Resent email to "%s".
Resource Overview (OTRS Business Solution™)
Roles ↔ Groups
Romanian
Run file based generic agent jobs (Note: module name needs to be specified in -configuration-module param e.g. "Kernel::System::GenericAgent").
Runs the system in "Demo" mode. If enabled, agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.
Select after which period ticket overviews should refresh automatically.
Select how many tickets should be shown in overviews by default.
Select the main interface language.
Select your personal time zone. All times will be displayed relative to this time zone.
Select your preferred layout for the software.
Select your preferred theme for OTRS.
Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535).
Sends the notifications which are configured in the admin interface under "Ticket Notifications".
Sent "%s" notification to "%s" via "%s".
Sent auto follow-up to "%s".
Sent auto reject to "%s".
Sent auto reply to "%s".