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Filter for notifications
Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.
Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.
Appointment Filter
Team
Resource
Send to all group members (agents only)
Notify user just once per day about a single appointment using a selected transport.
Please activate this transport in order to use it.
Notifications are sent to an agent.
To get the first 20 character of the appointment title.
To get the appointment attribute
To get the calendar attribute
This field must have less then 200 characters.
Article visible for customer
Filter for attachments
Filter for auto responses
Communication Log
Time Range
Show only communication logs created in specific time range.