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before/after enne/pärast
between vahel
installed paigaldatud
Sum summa
week nädal
quarter kvartal
half-year poolaasta
Created Priority Loomise prioriteet
Created State Loomise olek
Create Time Loomisaeg
Close Time Sulgemisaeg
Escalation Eskaleerimine
Agent/Owner Töötaja/Omanik
Created by Agent/Owner Loonud töötaja/omanik
Evaluation by Üle vaadanud
Ticket Create Time Intsidendi loomise aeg
Ticket Close Time Intsidendi sulgemise aeg
Total Time Koguaeg
Ticket Average Intsidendi keskmine