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Perl Version Perli versioon
Role Management Rollide haldamine
Add Role Rolli lisamine
Edit Role Rolli muutmine
Filter for Roles Rollide filter
Create a role and put groups in it. Then add the role to the users. Tee roll ja lisa sinna rühmad. Seejärel seo rollid kasutajatega.
Manage Role-Group Relations Rolli-Rühma suhete haldamine
Roles Rollid
move_into liiguta_siia
Permissions to move tickets into this group/queue. Õigus liigutada intsidente siia rühma/järjekorda.
create tekita
Permissions to create tickets in this group/queue. Õigus tekitada sellesse rühma/järjekorda intsidente.
note Märkus
owner omanik
priority prioriteet
Permissions to change the ticket priority in this group/queue. Õigus muuta selle grupi/järjekorra intsidentide prioriteete.
Manage Agent-Role Relations Töötajate ja rollide suhete haldamine
Add Agent Töötaja lisamine
Filter for Agents Töötajate filter
Agents Töötajad