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Sets the count of articles visible in preview mode of ticket overviews.
Sets the default article customer visibility for new email tickets in the agent interface.
Sets the default article customer visibility for new phone tickets in the agent interface.
Sets the default error message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.
Sets the default link type of split tickets in the agent interface.
Sets the default message for the login screen on Agent and Customer interface, it's shown when a running system maintenance period is active.
Sets the default message for the notification is shown on a running system maintenance period.
Sets the inactivity time (in seconds) to pass before a session is killed and a user is logged out.
Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime before a prior warning will be visible for the logged in agents.
Sets the maximum number of active agents within the timespan defined in SessionMaxIdleTime.
Sets the maximum number of active customers within the timespan defined in SessionMaxIdleTime.
Sets the maximum number of active sessions per agent within the timespan defined in SessionMaxIdleTime.
Sets the maximum number of active sessions per customers within the timespan defined in SessionMaxIdleTime.
Sets the method PGP will use to sing and encrypt emails. Note Inline method is not compatible with RichText messages.
Sets the minimal ticket counter size if "AutoIncrement" was selected as TicketNumberGenerator. Default is 5, this means the counter starts from 10000.
Sets the minutes a notification is shown for notice about upcoming system maintenance period.
Sets the preferred digest to be used for PGP binary.
Sets the queue in the ticket close screen of a zoomed ticket in the agent interface.
Sets the queue in the ticket free text screen of a zoomed ticket in the agent interface.
Sets the queue in the ticket note screen of a zoomed ticket in the agent interface.